Cancellation & No-Show Policy
Business Name: West Coast Radiance LLC
At West Coast Radiance LLC, we value your time and ours. To ensure fairness and keep our schedule running smoothly, we ask all clients to review and respect our cancellation policy.
1. Appointment Changes
Please provide at least 24 hours notice if you need to cancel or reschedule your appointment.
This allows us to offer the time slot to another client on our waitlist.
2. Late Cancellations
Appointments canceled with less than 24 hours notice will incur a 50% cancellation fee (if a deposit was collected, your deposit will be applied for your convenience).
This fee is charged to the card on file.
3. No-Shows
If you miss your appointment without notice, a 100% no-show fee will apply.
Repeat no-shows may require prepayment for future bookings or refusal of future bookings.
This no-show fee is because in preparation for your appointment, single-use items are prepared and will be thrown away due to possible contamination.
4. Deposits (if applicable)
A deposit may be required to reserve your appointment.
Deposits are non-refundable in the case of late cancellations or no-shows but may be applied to your rescheduled appointment if proper notice is given.
Rescheduling with at least a 24 hour notice will allow a full application of deposit to rescheduled appointment. No additional deposit will be required unless otherwise noted.
5. Exceptions
We understand emergencies happen. If you experience illness, severe weather, or urgent circumstances, please contact us as soon as possible, and we’ll do our best to accommodate you.
6. Agreement
By booking an appointment, you acknowledge and agree to this cancellation and no-show policy.
Contact Information
If you have any questions about this policy, your rights as a client, or our services, please contact:
West Coast Radiance LLC
westcoastradiance@gmail.com
1(800)-123-5121
Northgate Shopping Center, 7054 W State St, Ste 134, Boise, ID 83714
Effective Date: September 16th, 2025